Hours
  • Regular office hours:
Monday-Friday  8 am - 7 pm  (appointments 9 am - 1 pm, 3 pm - 7 pm)
         Saturday  8 am - 3 pm  (appointments 9 am - 12 pm, 1 pm - 3 pm)
  • Emergencies: open 24 hours every day of the year
  • Surgery drop-off appointments are scheduled Monday-Friday 7 am - 10:30 am

All non-scheduled cases seen during regular appointment hours are considered emergency cases.    back to top

Emergencies
~50 local clinics refer their clients to Golf Rose Animal Hospital & Animal Emergency Services for emergency care. If you are not sure whether your pet requires an emergency visit, please call and ask!    back to top

When you arrive, an emergency technician will triage your pet. As in a human emergency room, emergency cases are seen in order depending on their medical needs. Please be patient and be prepared for a possible wait, especially during weekdays and busy weekend hours.    back to top

All emergency cases are assessed an emergency fee that covers a physical exam by a veterinarian. Any additional charges and procedures will be discussed with the emergency veterinarian after your pet has been examined.  back to top

Payment
Full payment for outpatient cases is required at the time services are rendered. We do not offer any payment plans. Payment can be by credit card, check, or cash.    back to top

Hospitalization
If your animal requires hospitalization, the attending veterinarian will provide you with a detailed daily estimate. You will be required to leave at least the low end of the first day's estimate as a deposit. If your animal will be hospitalized for more than a few days, you will be required to leave additional deposits.

Doctor case rounds are held at least three times per day to ensure that your animal receives the highest level of care. Our veterinarians will communicate with you and your regular vet as often as needed. Records are faxed to referring clinics early each morning.    back to top

Prescription refills
You may phone in refill requests for medications and prescription diets. If your pet has been examined by one of our veterinarians within the past year, the refill is for a condition that did not require a recheck examination, and your pet's doctor approves the request, you may pick up the refill during regular office hours.     back to top
Policies
Hours
Emergencies
Payment
Hospitalization
Prescription refills
Forms
New client registration
New pet registration
Surgery consent

1375 N. Roselle Road, Schaumburg, IL 60195     (847) 885-3344      map    hours